FAQ

About Good Clean Love

What is Good Clean Love?

Good Clean Love is a Certified B Corp and approved Coop America Green company. We produce the finest all-natural, organic sexual health and wellness products, offering a healthy alternative to chemical-laden products that have dominated the personal care and intimacy markets. And research backs us up — Good Clean Love’s line of personal lubricant has been named one of the safest products in its class.

How did Good Clean Love start?

Our company was founded by, Wendy Strgar, when she was experiencing reactions to conventional personal lubricants. She decided right then and there to take matters into her own hands. Formulating products with clean, all-natural ingredients was the first step. Since then, Good Clean Love has been committed to using the best all-natural, organic ingredients and is proud to be at the forefront of combining sexual health and science. Read more about our story here.

Can I buy Good Clean Love in Stores?

Yes, Good Clean Love is carried in pharmacies and retail stores nationwide. Check our Store Locator to find stores carrying Good Clean Love near you. You can also buy Good Clean Love products online through several Online Retailers.

Ordering & Shipping

How is my order shipped?

Retail orders are shipped through USPS First Class, USPS Priority Mail, and FedEx Ground Residential.

How is shipping calculated?

Shipping is calculated by the weight and dimensions of your order.

When will my order ship?

We ship retail orders daily Monday through Friday. Retail orders are shipped weekdays within 48 hours of the order being received through our system.

Do you offer rush shipping?

Yes, we offer FedEx 2-Day shipping on rush orders for the cost of the additional shipping.

Do you ship internationally?

Yes, we ship to most international addresses. If you are concerned about your order being shipped to your international address, feel free to contact us to check.

How are your products packaged for delivery? Discreetly?

Yes, all of our retail orders are shipped discreetly in neutral, unbranded packaging. The return address will be printed as, “Wendy Strgar 207 W. 5th Avenue Eugene, OR 97401”

What is the return/exchange policy?

We want you to be delighted by every order you receive from Good Clean Love. If you aren’t, please don’t hesitate to contact us! Please note that due to the nature of our products, we may not be able to grant refunds/exchanges for opened products.

General Product Questions

Do Good Clean Love products contain parabens?

Nope! We do not use parabens in any of our products.

Do Good Clean Love products contain petrochemicals?

No way! We do not use petrochemicals in any of our products.

Do Good Clean Love products contain gluten?

No, none of our products contain gluten.

Are Good Clean Love products vegan?

Yes! We are proud to produce high-quality vegan products.

Do Good Clean Love personal lubricants contain glycerin?

No, there is no glycerin in Good Clean Love Personal Lubricants, or any other Good Clean Love products except Bio-Match™ Balance™ Moisturizing Wash, where it is used as a humectant (skin moisturizer).

Will Good Clean Love products cause irritation?

We believe in providing nothing but the healthiest and cleanest consumer intimacy products, taking the utmost care in selecting our organic ingredients and creating product formulations that work with the body. However, since everyone’s skin is unique, it’s impossible to guard against all possible allergens. Ingredients that are neutral to most people can be irritating to others. For that reason, we recommend patch testing any new products before using on the entire body. Also, make sure to check the ingredients labels on your products for possible allergens.

Are your products safe to use with latex condoms?

Our water-based Good Clean Love Personal LubricantsBio-Match™ Restore™ Moisturizing Personal Lubricant and our CaraGold Premium Personal Lubricant are compatible and safe to use with latex condoms. We do not recommend using our oil-based aphrodisiacs with latex condoms as oil can cause latex condoms to break.

Are your products safe to use with toys?

Yes, our water-based Good Clean Love Personal Lubricants and our water-based Bio-Match™ Restore™ Moisturizing Personal Lubricant are safe to use with toys. We also highly recommend using our Bio-Match™ Balance™ Moisturizing Personal Wash as a safe-for-you toy wash.

Are your products safe to use while pregnant/breastfeeding? Trying to conceive? Recently given birth?

Definitely! Our products are safe for use at any stage of pregnancy, whether you’re trying to conceive, want to be intimate during pregnancy, or want to get your sex life back in balance after the baby comes.

Are your products safe to ingest?

Yes, our products are safe to ingest.

Do your products contain sugar?

No, none of our products contain sugar.

Will they give me a yeast infection?

Our products do not contain ingredients that are known to cause yeast infections. Our products were specially formulated with ingredients that work with the body, not against it.

When do Good Clean Love products expire?

Good Clean Love products expire 2 years after the date printed on the package. Once the product is open, it will not expire for 2 more years.

Personal Lubricant

If Good Clean Love Personal Lubricant is certified organic, then why does the packaging say “95% Organic”?

Good Clean Love Personal Lubricants are Oregon Tilth Certified Organic, which is one of the most highly-regarded organic certifications. That means we meet all of their rigorous standards for organic certification, including using only organic ingredients if an organic version of the ingredient exists. Unfortunately, agar (seaweed) and xanthan gum do not exist in organic form, so that’s what the 5% non-organic ingredients are comprised of. We are required to use only the highest-quality versions of these ingredients. The threshold requirement for organic personal care products to be certified organic by Oregon Tilth is 70% organic ingredients; Good Clean Love Personal Lubricants not only meet this requirement, they exceed it.

What makes Good Clean Love Personal Lubricant a more natural choice than others?

Our lubricant is made without any harmful petrochemicals or parabens and contains no glycerin. It is isomolar, which means that it is Bio-Matched to the natural salt balance of the body and doesn’t disrupt its healthy ecosystem, providing a natural defense against bacteria.

Is Good Clean Love Personal Lubricant safe for use with latex condoms?

Yes! Good Clean Love Personal Lubricants are aloe-based (a type of water-based lubricant), which makes them safe for use with latex condoms.

Is the lubricant sticky?

Our water-based lubricant is made with aloe, so it goes on smooth and moist and dries without sticky residue. All of our natural ingredients are good for your skin and feel good both during and after lovemaking.

I just bought some Good Clean Love lube. How do I use it?

Check out our informative Personal Lubricants 101! There, you’ll find answers to this and other questions.

Aphrodisiac Play Products

How does Love Oil work?

Good Clean Love’s aphrodisiac Love Oil has been scientifically formulated to activate the arousal mechanism in the brain through scent. By enhancing your natural pheromones and stimulating the limbic center of the brain where sexual arousal begins, Love Oil helps create and enhance physical and emotional connections between you and your partner.

What is Love Oil used for?

Love Oil is great for kissing and any aspect of foreplay. It is also perfect for sensual massage, bathing, moisturizing, perfuming, and more. Think of it as an enhancement of your touch, letting you leave traces on your partner’s body everywhere your hands have been. Really, the uses and possibilities for Love Oil are limited only by your imagination! Here are a few suggestions — check out Love Oils 101 for more ideas:

  • As a massage oil
  • As a perfume
  • As a bathing oil
  • As a moisturizer
  • As a diffusing oil

Can Love Oil be used internally?

Yes, Good Clean Love aphrodisiac Love Oils can be used internally as a way to spice up oral sex and are safe if ingested.

Bio-Match™ Femhygiene Products

How does Bio-Match™ Restore™ Moisturizing Personal Lubricant work?

Bio-Match™ Restore is formulated to mimic the body’s natural equilibrium with perfectly calibrated pH levels, salt balance and the same type of beneficial lactic acid produced by healthy lactobacilli for a truly natural and healthy lubricating response. It can be used daily as a moisturizer, as well as during intimacy. You can read more about Restore™ at Bio-Match™ Restore™ 101.

How does Bio-Match™ Balance™ Moisturizing Personal Wash work?

Bio-Match™ Balance™ is designed to wash female genitalia without disturbing the vagina’s ideal pH balance. It has been formulated to match the pH and salt balance of a healthy vagina. Unlike harsh soaps and douches, Bio-Match™ Balance™ is a safer way to freshen your intimate parts.

What’s the difference between Good Clean Love Personal Lubricants and Bio-Match™ Restore™ Moisturizing Personal Lubricant?

Good Clean Love Personal Lubricants are all-purpose personal lubricants designed for typical use during intimacy. They are organic, free of parabens and petrochemicals, and have been identified by name in NIH-funded scientific research as being among the safest on the market. Bio-Match™ Restore™ Moisturizing Personal Lubricant contains extra ingredients specially designed to help restore the pH and salt balance of the vagina to ideal equilibrium.

Scientific Research on Good Clean Love Personal Lubricants

Why was Good Clean Love studied in scientific research?

Scientists from several leading universities, including Johns Hopkins University and University of Pittsburgh, were given $50 million from the National Institute of Health (NIH) to create a “buffer gel” to prevent the infection of HIV between sexual partners. They studied the most popular gels on the market to see if they could be made more safely. Good Clean Love was among several products tested by the researchers.

Who funded the study?

The National Institute of Health (NIH).

What were the results of the study?

Researchers discovered that the heavy concentration of petrochemicals contained in the majority of the most widely used personal lubricants caused damage to genital tissue. Specifically, they found that a single use of these heavily concentrated petrochemical products increased a person’s risk of bacterial vaginosis by 13 times. Read more about the science behind Good Clean Love.

What are petrochemicals?

Petrochemicals are chemicals made from crude oil or natural gas. They are inert and offer no value for the skin. Many of these chemicals are the same ones used to fuel car engines and for other industrial applications.

What is bacterial vaginosis (BV)?

Bacterial Vaginosis (BV) is a treatable infection caused by the overgrowth of the wrong types of bacteria in the vagina. BV may cause symptoms such as pain, itching, or unpleasant smell, but it often exhibits no symptoms at all. Read more about BV here.

Who does BV affect?

BV is the most common STI among women ages 14-44. Up to 2 in 5 women have BV, and 84% are unaware that they have the infection.

How is BV spread?

BV is spread primarily through sexual contact; however, sexual contact is not required to become infected. Douching, or anything else that affects the bacteria or changes the pH balance of the vagina could increase the risk of BV.

Is BV dangerous?

BV makes women 60% more susceptible to STD & HIV infection, and 3 times more likely to infect their male partners.