Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your first and last name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, additional messages provided by you, and if you prefer to receive future email correspondences from us beyond the transactional email notifications of one (1) order received, one (1) order shipped, and one (1) abandoned cart email. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, providing you with invoices and/or order confirmations, and using your information to resolve service requests). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. The systems we use to conduct business for which we share your information includes:
Shopify.com
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Google Analytics
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Bold Recurring Subscriptions
We use a third party application, Bold Recurring Subscriptions, to process our subscription boxes and medical samples.
ConvertKit
We use an email application to process and analyze email distribution for marketing purposes based on the explicit request from you either through promotions and sign-up forms on our website goodcleanlove.com or through explicit indication to receive communications from us at the time of creating an order.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@goodcleanlove.com or by mail using the details provided below:
Good Clean Love, 207 West 5th Ave, Eugene, OR, 97401, United States
Both are water-based, pH-balanced and OB/GYN recommended moisturizers, and feature our Bio-Match® technology that mimics the body's natural moisture. Both moisturizers naturally relieve dryness, discomfort & odor. They're made with natural ingredients; No parabens, petrochemicals or artificial fragrances. Restore and BioNude are daily vaginal moisturizers that can also be used as a personal lubricant for intimacy.
What's the difference between the two?
Restore is made with organic aloe vera to mimic natural moisture, is lightly flavored, and is our top selling vaginal moisturizer suitable for most bodies to hydrate and nourish sensitive tissues.
BioNourish is made with hyaluronic acid for maximum moisture, is hypoallergenic & unflavored, and is best suited for those with sensitive skin types or have allergies. BioNude uses hydroxyethylcellulose instead of aloe for sensitive skin folks.
