Learning to identify and build the skills for the Crucial Conversations in your life, whether in your work or personal relationships is pivotal to success or failure in both. Listen as author and expert, Kerry Patterson shares his research and advice that has helped over 2 million people navigate the rough waters of high stakes discussions that both resolve problems and build relationships. The techniques and insights that Kerry shares will inspire you to a new level of communication that offers a new level of bonding and relatedness as well as a means to discovering innovative problem solving and thinking skills. Don’t miss this crucial conversation….

Kerry Patterson is the four-time New York Times best-selling co-author of Crucial Conversations, Crucial Confrontations, Influencer, and Change Anything. For more than twenty-five years, he has served as an expert in organizational behavior, interpersonal communication and corporate training. Patterson is also the co-founder of VitalSmarts, an innovator in corporate training and organizational performance. VitalSmarts has consulted with more than 300 of the Fortune 500 companies and trained more than 650,000 people worldwide.